Picture shows – FirstClass Safety Automatic derailer undergoing maintenance
The contract awards follow FirstClass Safety’s growth in the Rail sector and demonstrate their commitment to product support and exemplary service levels.
All the Depots have Framework Contracts in place for regular maintenance visits, where the safety systems and associated equipment are checked and tested for correct operation and physical damage to ensure optimal performance. FirstClass Safety engineers speak to the operators to ensure they are happy with the system’s performance and a report is issued detailing all findings, recommendations, and conclusions.
Five of the depots have also taken additional comfort by having a 24/7 emergency support contract. These support contracts also utilise a remote dial-in access facility. This allows a FirstClass Safety engineer to gain access remotely and support the depot-based teams with resolutions to their queries and issues, thereby reducing equipment down-time.
Newton Aycliffe Manufacturing Plant – Maintenance contract on the Test House Protection system
Craigentinny Depot – Maintenance contract for the FirstClass Safety Depot Protection System plus 24/7 Remote Access support
East Ham Depot – 3 Year Maintenance and 24/7 Emergency support contract – 3rd Party “Obsolete” Depot Protection System
Ilford Depot – Multi-Year Maintenance and 24/7 Support contract on the FirstClass Safety Depot Protection System installed as part of the Crossrail upgrade works.
Ardwick – Multi-Year Maintenance and 24/7 Support contract – PLC based 3rd party Locally Operated Points system (LOPS) contract awarded following lack of support from the OEM.
York – Multi-Year Maintenance and 24/7 Support contract – PLC based 3rd party Locally Operated Points system (LOPS) contract awarded following lack of support from the OEM.
Siemens Kingsheath – Multi-Year Maintenance and 24/7 Support contract – PLC based 3rd party Locally Operated Points system (LOPS) contract awarded following lack of support from the OEM.
The breadth of skills and knowledge possessed by FirstClass Safety’s team of engineers has allowed the company to offer tailored maintenance packages as well as to take on equipment from other manufacturers, without compromising on quality, service or reliability.
“Our engineers know the equipment and systems inside-out, so can help to ensure maximum reliability, says Mark Meyrick, FirstClass Safety director. “And in the rare event of a fault developing, a FirstClass Safety engineer can respond rapidly to rectify the problem and minimise potentially costly and disruptive downtime. Anything that undermines the ability to maintain trains efficiently and on schedule can impact on reliability and punctuality. These issues are always important, but never more so than when franchises are under such scrutiny as in the current COVID-19 world.”
Meet FirstClass Safety & Control at RSN 2021 in Derby on the 30th of September.
Register now for FREE ATTENDANCE Here
Rolling Stock Networking. 61 Charlotte Street, Birmingham B3 1PX
RSN is an organisation set up by rail professionals for rail professionals. We reserve the right to restrict admission to only those people meeting our qualifying criteria as the events are likely to be oversubscribed.
For general enquiries call 07527 811700